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ASSISTANCE

DIAGNOSTICS, SERVICE AND SPARE PARTS

Innovation, reliability and customer service are the principles on which we have founded our business. Our service is based on quality and efficiency:

We are committed to offering the best support to always ensure the proper operation and maximum production efficiency of the machines.

THE SERVICE OF ASSISTANCE INCLUDES:

WiFi tablet for set up and assistance

Each BM-01 is equipped with a WiFi tablet for quick setup and remote assistance with the support of our specialized technicians.

Immediate technical assistance

No waiting for our support! You don’t need to open tickets: we are ready to respond to requests as quickly as possible.

Complete diagnostics

Our technicians can remotely connect to the machine to perform a complete diagnostic, ensuring a timely and accurate solution of the problems encountered.

Well-stocked warehouse for spare parts

We have a large stock of original spare parts and always guarantee the availability of essential components for the maintenance and repair of the machines.

Software updates remotely

We constantly keep the software of our machines updated. The necessary upgrades are made remotely, to always ensure the latest features to maximize performance.

Fast and secure shipping of spare parts worldwide

We can ship spare parts quickly and safely all over the world, making sure the machines are operational as quickly as possible.

Discover BM-01

Contact us for a quotation

Handle unit

To produce and apply in-line paper handles with the support of patches.

Serrated die cut unit

For punching the bag or mailer at the edges, cutting a handle or a die cut in any position. Two different units that can operate simultaneously.

Flat handle unit

Together with the handle, it allows the production of flat paper handles in a rounded shape, not folded to 90°.

Twisted handle making unit + patch feeders

To apply one or two reinforcement patches to the bag or mailer with a die-cut handle, making it suitable for carrying heavy loads.

Questa unità esegue le seguenti lavorazioni:

Envelope

web adhesive

Synthetic or textile flat

handle web adhesive

Flat bottom unit

To produce bags and mailers without gusset and without folding on the bottom.

Web adhesive spool reel unit total width

To apply a sealing strip along the entire width of the bag or mailer.

Spool reel unit left web adhesive

To apply a sealing strip on the top or inside the bag or mailer.

Tear tape dispenser unit

To unwind and glue tear tape on the longitudinal direction of the mailer.

Fish Bone longitudinal precutting unit

To make a precutting on mailers and bags with the a “fish bone” pattern.

Longitudinal straight precutting unit

To make a straight segmented precutting on mailers and bags for easy opening.